Training Manager

Vertigo Ventures Ltd

Since 2010, Vertigo Ventures (VV) has been working with leading research organisations globally to help them best identify, capture and report the impact of their work. VV provides a range of services, such as impact training workshops, consultancy services, and, its unique, proprietary software VV-Impact Tracker

The VV-Impact Tracker software was launched in 2014 to help researchers and institutions identify, store, validate, and organise impact information and evidence from projects across a range of disciplines. VV-Impact Tracker provides a taxonomy and systematic workflow that contextualises research project information with impact data to provide a compelling narrative about research use, reach and significance, and produces clean data for reporting purposes.

Through our innovative online tool, we have been able to create a fast-growing technology company which in the last few years has expanded exponentially in the UK and abroad. Our training and consultancy services continue to build on our solid foundations as impact experts and support institutions to understand how best to measure impact, and, identify and showcase their achievements to date.

At VV, we are a small but ambitious team working in a fast paced, exciting environment. Our offices in the UK are based in London, but, we encourage flexible working too. Our offices foster an open environment where collaboration and good ideas are encouraged and embraced.

With the rapid growth of the business, and in order to ensure further growth and success, we are looking to welcome a new full-time member to our dynamic team here in the UK. 

To apply, please email your CV and a short cover letter to laura@vertigoventures.com stating why you think you are the right fit for this role. We look forward to hearing from you.

Responsibilities:

  • Oversee training programmes for VV-Impact Tracker software that includes face to face and web-based presentations, printed guidance, group workshops, training modules/videos, and, more.
  • Coordinate with the Client Relationship Manager and others within the company and support client usage of VV-Impact Tracker. Determine training needs and requirements for a University or department by meeting with senior management staff, research office members, or, talking with academics etc.
  • Present at in-person and online conferences, webinars etc.
  • Review existing training materials to determine that they are up-to-date, appropriate and relevant, and make updates as necessary. Modify or create course materials and training resources to meet specific training needs.
  • Schedule and manage training sessions, organise resources, information technology and other equipment, and manage/coordinate all training requests.
  • Provide product demonstrations
  • Organise & manage trainings and events
  • Gather client feedback to provide insights for developing product roadmap
  • Maintain understanding of new educational and training techniques and methods

Requirements (essential):

  • Training and communication experience
  • Excellent presentation skills
  • Impact knowledge/background
  • Regular travel required (e.g. for demos, trainings, international conferences etc.)
  • Ability to co-ordinate at all levels (internally and externally)
  • Disciplined with excellent time management skills
  • Enthusiastic to engage with technology platforms
  • Proactive and independent (at times remote) working required

Requirements (desired):

  • Previous sector experience – University/Research &/or SaaS
  • Willingness to be flexible with time zones