Information Adviser, Careers Service

Imperial College London

South Kensington, London

PTO Level 2b: £29,190 – £30,000. It is intended that the successful candidate will start at the bottom of this scale, which attracts annual increments.

Job summary

Imperial College London was named 8th best university in the QS World University Rankings 2018 and number two in the UK for graduate prospects in The Complete University Guide 2017.

The Careers Service is seeking an enthusiastic Information Adviser to join the team. The Information Adviser will provide an efficient and professional welcome to users of the service, will book appointments, update careers information and disseminate job vacancies via our online systems. The Information Adviser will work closely and collaborate with other members of the team to assist with effective and comprehensive dissemination of all careers related information  

The Careers Service works to ensure Imperial College students maintain an edge in their employability and career planning by offering a wide range of services including one to one and group advice sessions.

Duties and Responsibilities

The role is varied and will include various aspects of enquiry, reception duty and information research and writing:

Enquiry Duties:

  • Dealing with enquiries from students, employers and departmental staff
  • Acting as the first Careers Service contact for students, advising them of appropriate information sources and, when necessary, referring students to the appropriate Careers Service staff member or relevant staff within other departments

Information Research and Writing:

  • To research, write and develop content for a variety of audiences via the Careers website and careers publications.
  • To work with the Information Manager to maintain and develop a current news section of the website.

Office Systems:

  • Maintaining and developing the Careers Service website under the supervision of the Information Manager.
  • Receiving and disseminating employer vacancies via the online vacancy service


  • Assisting the Information Manager in managing hard copy information including the receiving and dissemination of bulk deliveries of magazines and directories.
  • Maintaining general office administrative systems, including photocopying and filing and distributing post as necessary to support the efficiency of the office

Please review the full Job Description for further details

Essential requirements

Essential requirements include customer care skills, a high standard of administrative and organisational skills and an ability to write for a wide variety of audiences. Please review the full job description for further details.

Further information

The post is full time, permanent and will be based at our South Kensington campus in Central London. There may be occasion when late evening working or travel to our other campuses is required.

Closing date: Sunday 13 May 2018 midnight BST

Interviews: Tuesday 22 May 2018

Please apply via our on-line recruitment system and please note:


For an informal discussion about the role please contact

For support with technical issues while applying, please email

The College cannot normally apply for a Certificate of Sponsorship for this post under Tier 2 of the UK Border Agency’s Points Based System. Any candidate who is considering applying for this position and requires sponsorship must ensure that they are able to obtain permission to work in the UK through an appropriate immigration route.

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