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Career Advice

Careers in Higher Education Professional Services: IT Services (ITS)


Information Technology is one of the fastest–growing sectors in any business or organisation and higher education is no exception. From basic services, such as providing student email addresses to introducing cutting edge technologies, the IT Services (ITS) department of a university plays an essential role in supporting teaching, learning and research. Without ITS, universities simply would not function.  Technology moves quickly and universities have adapted to move with it, with ITS being

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Case Studies

Kathryn Myhill

Portfolio Manager, University of York


Kathryn Myhill, Portfolio Manager at the University of York, talks to us about her job in IT. Watch the interview or read the transcript below. Find your next job in IT here This interview was conducted before the Coronavirus Pandemic. Working arrangements on university campuses may have changed due to social distancing measures.

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Case Studies

Abdullah Al-Mamoon

Senior Analyst Developer, UCL


Please tell me about your role at the university. The main part of my role is to improve the student experience at university. I work with the support staff to make changes in the systems used by staff and students. I work on new developments that help students with their everyday activities and help staff

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Case Studies

Ryan Powell

Operations and Response Centre Manager, University of Derby


Ryan Powell, Operations and Response Centre Manager at the University of Derby, talks to us about his job in IT. Watch the interview or read the transcript below. Find your next job in IT here This interview was conducted before the Coronavirus Pandemic. Working arrangements on university campuses may have changed due to social distancing

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Case Studies

Helen Parker

IT Support Specialist, University of York


Please tell me about your role at the university I am an IT Support specialist at the University of York. Usually we are based at the helpdesk in the library, but at the moment due to the current pandemic I am remote working from the dining room of my home. We are first line IT

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Case Studies

Mike McConnell

Applications Operations Manager, University of Aberdeen


What is your career background? I’ve almost always worked in higher education – initially as a researcher, then as a learning technologist, before moving to Web and Corporate Systems, where I work today. What initially attracted you to your job? I spent six years in higher education as an undergraduate and postgraduate. Following graduation, I

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Career Advice

IT Webinar

Are you considering an IT career in higher education, but need a little bit more information?


More than ever, universities are looking to technology and information systems to improve the delivery and accessibility of education. Would you like to discover an IT career with more opportunity for development? Find out what it’s like to work in IT in higher education. On  Wednesday, 28 October 2020 we hosted a free webinar to

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Case Studies

Video Case Study

Lloyd Naylor, UCL, IT


I would say jump into HE as soon as you can. If you have any feeling towards understanding the good that you can do for society, you’ll find it in HE. Lloyd Naylor, UCL, IT Find a job

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