Back to search results

Academic Quality Development Officer: Programme Development, Management & Review

Swansea University - Academic Quality Services

Location: Swansea
Salary: £34,189 to £39,609 together with USS pension benefits
Hours: Full Time
Contract Type: Permanent
Placed On: 12th February 2019
Closes: 13th March 2019
Job Ref: SD01755

Salary: £34,189 - £39,609 together with USS pension benefits

Location: Swansea University, Singleton Campus

Main Purpose of the Post

This is an exciting opportunity to join the fast paced, ever-changing, service-focused Academic Quality Services team. We are looking for an enthusiastic, pro-active and resilient person with a positive mindset who thrives on challenge and can solve problems creatively and be focused on delivering an excellent service.

The role-holder will lead the Programme Development, Approval and Management Team, and be responsible for delivering and ensuring the provision of pro-active expert advice and guidance across all aspects, including regulations and policy, quality assurance processes, external engagement and curriculum design.

Working in partnership with key stakeholders, including academic staff and students within the University’s academic Colleges, the role holder will lead and drive the development and ongoing enhancement of high profile and influential business processes, with a specific focus on Programme development, inclusive curriculum design and approval, and the ongoing management, review and enhancement of the University’s portfolio of programmes. 

Please refer to the Job Description for the main duties of the post.

Person Specification:

  • Degree or equivalent significant professional experience in a related field.
  • Proven experience of exceptional communication skills, providing high quality, responsive and influential customer-focused advice, guidance and support for a range of stakeholders, including senior colleagues.
  • Proven experience of delivering with impact and exceeding demanding targets.
  • Proven experience of high quality, efficient analytical writing, including policy, guidance or procedural development (or similar).
  • Proven experience of building and leading effective, organised, high-performance teams.
  • Proven experience in using relevant technology to delivery efficiency gains.
  • Proven experience of operating in a high pressure environment effectively over an extended period of time.
  • A positive and engaging approach coupled with a proven ability and desire to learn, analyse and use information, including data, quickly and accurately and to lead and inspire others.
  • Excellent professional communication skills, both verbal and written, and the ability to present information effectively across a range of platforms, formats and media.
  • A broad knowledge of quality assurance processes and how they support effective outcomes.
  • Excellent IT skills, an understanding of how systems can be used to enhance processes.
  • Exceptional organisational and time management skills to manage multiple work streams and projects, with ability to plan and prioritise work across your team to meet demanding deadlines.
  • Able to engage with stakeholders empathetically, build relationships and networks, and influence them to ensure the best outcome.
  • Able to creatively approach problems and propose innovative solutions.
  • Committed to continuing professional development, including monitoring developments within the sector relating to programme/curriculum design, teaching practice and quality assurance.

Informal enquiries are welcome and should be directed to Philip Maull, Head of Academic Quality Services, Academic Services, Tel 01792 606855 Email:

To apply, please click here:

Closing date: 11pm on Wednesday, 13th March

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):


Job tools
More jobs from Swansea University

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended has been optimised for the latest browsers.

For the best user experience, we recommend viewing on one of the following:

Google Chrome Firefox Microsoft Edge