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Skills Development Coach - Financial Services

BPP University School of Business and Technology

Location: Birmingham, London, Manchester, Home Based
Salary: Competitive
Hours: Full Time
Contract Type: Permanent
Placed On: 19th March 2019
Closes: 24th April 2019
Job Ref: 2623

Home-based role (office presence also a requirement at nearest BPP centre (London, Birmingham or Manchester)

Who we are

The BPP Professional Education Group, founded 40 years ago, is a global education provider delivering world-class professional apprenticeships, qualifications, degree programmes and professional development.  The group delivers programmes across the UK and internationally through innovative online learning platforms and local partners in the countries in which we operate.

Working with leading businesses across the world, and with 10 years’ business learning experience, BPP University School of Business and Technology provides a range of forward-facing digital technology programmes at a range of levels, tailored for the needs of today’s business climate.

What you’ll do

BPP University, School of Business & Technology is recruiting for a Skills Development Coach role to accommodate the demand needs within the School across our Financial Services apprenticeship programmes.  We are looking for a highly motivated, practitioner-experienced candidate to bring high quality support, to nurture and develop talent within the sector. The overall purpose of the role is to support each learner to develop their knowledge, skills and behaviours to successfully complete their apprenticeship.

You will be responsible for the on programme delivery of apprenticeships skills and behaviour standards. This will include coaching and provision of high quality support, guidance and feedback for all apprentices enrolled on relevant Financial Services, School of Business & Technology Level 6 and Level 7 apprenticeship programmes.

Key responsibilities:

  • Provide a structured and appropriate development journey for the learners enabling them to maximise their full potential;
  • Manage a cohort of learners by providing excellent coaching and support throughout their apprenticeship programme;
  • Deliver induction and industry relevant skills and behaviour sessions both face to face and online;
  • Carry out review/coaching calls with learners and line managers to ensure progression with their studies;
  • Ensure that all relevant paperwork, such as review forms and learner information files are completed in line with BPP quality standards;
  • Work collaboratively with client services, line managers and apprenticeship support teams;
  • Provide detailed feedback to the learner on their progress against knowledge skills and behaviours relevant to their standards;
  • Update data management systems to show how learners are progressing;
  • Facilitate and moderate discussion forums on their VLE;
  • Communicate effectively with learners via the VLE and other appropriate tools to actively encourage learner engagement with their programmes using resources available as per BPP quality standards;
  • Provide academic (both pre-submission via advice on continuous development of learner e-portfolio’s and post-submission) and safeguarding support to learners.

Role requirements

  • Educated to degree-level or other equivalent relevant industry work experience
  • Industry relevant accreditations or certificates
  • Membership of a relevant professional body e.g. CISI
  • Significant practitioner experience relevant to the industry
  • Experience of managing stakeholders (particularly customer/client relationships)
  • Coaching/mentoring both formally and informally
  • Use and accurately update data management systems.
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • The ability to effectively plan, organise and prioritise workload
  • Ability to communicate professionally and work closely with and support all stakeholders
  • Excellent computer/IT skills
  • Experience of working autonomously and managing own workload efficiently and effectively
  • Able to take responsibility to develop own knowledge and skills

The successful candidate will be required to undergo an enhanced DBS check

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