Start Date: 1st August 2019 or as soon as available
Futureworks provides University education and training in Sound, Music, Film, Television, Games, Animation and Visual Effects – based in the centre of Manchester our premises boast state of the art studios and high-spec production facilities built to industry standards. Futureworks is the perfect environment for students to get to grips with the practical side of their chosen discipline, and develop the skills demanded by leading employers in the contemporary creative industries. Futureworks degree courses are delivered by experienced professionals, and our excellent links with industry employers mean students benefit from exciting guest lectures and fantastic opportunities to gain experience on real-world projects. Futureworks values and celebrates diversity and has adopted equality, diversity and inclusion as core values.
We welcome applications from suitably qualified candidates whatever their background, and especially from BAME candidates who are under-represented in our workforce.
The post holder will be the first point of contact for students and will work proactively and reactively, providing 1-1 pastoral support to students, advising staff and raising awareness of support needs and issues. The role will also include administrative duties relating to the Student Services department.
The post holder will also have responsibility for co-ordinating our counselling services and liaising with our external counsellors and student placement counsellors.
In addition to this, the post holder will be involved in student engagement activities, staff development, maintaining relevant support sections of the virtual learning environment and other online resources and fostering an inclusive and active student community.
The post holder should be organised, empathetic, have the ability to work independently and have the knowledge, skills and empathy to provide and develop excellent support services to our student community.
The role will require the post holder to have the skills and experience to engage and work constructively and sympathetically with students with on-going or emerging mental health conditions to help achieve positive outcomes for students.
The post holder will be required to liaise with students, programme leaders, partner universities and other external parties to ensure the facilitation of required support alongside accurate and timely flow of information in line with academic regulations, policies and procedures.
Through participation in relevant departmental meetings, committees and academic boards the post holder will ensure that information and documentation is available to stakeholders as required, and that such information is available for audits, reviews and quality control procedures as needed.
Co-ordinating with other departments within the organisation and at partner universities, the post holder will support the development and continual enhancement of the student services department and maintain effective and reliable records of a range of student services and support activities.
Representative Work Activities
The post holder will be required to:
The post holder will be expected to have:
Experience of working in an academic environment is highly desirable.
Although a qualification in mental health or counselling is not required, experience in talking to people with mental health issues in a professional capacity would be extremely beneficial.
Experience with working with people with autism would also be advantageous.
Please note that although the post holder will generally work Monday to Friday, 9am to 5pm, it will be necessary to take part in scheduled Student Services events which may occur during weekends and evenings.
Applications should be in the form of a CV and covering letter and addressed to the Head of Student Services quoting reference SW100619. Applications can be sent via email to email@example.com or via post to:
Head of Student Affairs
Futureworks, Riverside, New Bailey Street, Manchester, M3 5FS
|Salary:||£18,000 to £22,000 depending on experience|
|Placed On:||10th June 2019|
|Closes:||31st July 2019|
Type / Role: