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RADIUS Technical Specialist - Federated Roaming

Jisc - IT

We’re looking for amazing people to help us drive a digital revolution for the benefit of society.

About you

We know that sometimes people can be put off applying for a job if they think they can’t tick every box. But we realise the ‘perfect candidate’ doesn’t exist. If you're excited about working for us and can do most of what we are looking for, go ahead and apply. You could be exactly what we need!

We’re ideally looking for someone with:

  • Operational support of RADIUS-based infrastructure
  • Previous operational responsibility for large scale service infrastructure, including system administration of servers.
  • Excellent technical knowledge of one or more of 802.11-based Wi-Fi, 802.1X-based security, and RADIUS authentication.
  • Comfortable with B2B customer-facing support provision and incident resolution.

About the role

We need a new technical specialist for eduroam and govroam, our specialist roaming services for government, research and education in the UK. eduroam and govroam help mobile workers do their best work when on the move.

As our specialist, you will support, develop, and promote the established eduroam service for the UK education community, and the more recently launched govroam service for NHS, government and blue light services.

This is a challenging and rewarding opportunity to maintain the national infrastructure for eduroam, which in the UK alone supports some 18M users, and globally serves over 100 territories. You will manage customer on-boarding and provide B2B technical support as well as assisting in the promotion of the service by presenting to potential customers or speaking at regional conferences.

For the full job description, please go to our careers site.

About us

We want a world where people learn, discover and thrive through access to technology. No matter who they are or where they live. We’re a social enterprise, so every penny we create is reinvested in our core purpose.

We’re a place where people make a difference to our members, feel valued and have fun. Our values are our guiding principles. They define how we work and help us to do what we do so well. Our values are pride, passion, pace, trust, and teamwork.

Why work at Jisc?

We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working including flexible hours and working from home.

We’re always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.

Our benefits are great too:

  • We offer 25 days holiday (plus bank holidays and 3 days Christmas closure)
  • We contribute a huge 19.5% to your 8.8% for your pension from day one
  • We provide discounts on IT equipment, a cycle to work scheme and season ticket loans
  • We also offer generous parental leave arrangements, career breaks and volunteer leave


This role will/can be based in Harwell or Manchester

Connecting with each other is a doddle, thanks to our technology, but getting face to face is something we value and find time for when we can, so you may need to travel on occasion. Our main offices are in Bristol, Harwell, London and Manchester.

Other stuff you need to know

At Jisc we celebrate diversity and know that it’s critical for our success. We work hard to make sure were inclusive. So, if you are great at what you do and share our values, we want to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.

We review CV’s as we receive them and interview as soon as we receive good applications. We don’t use closing dates. So, please apply as soon as possible to avoiding missing out on this role.

No agencies please

Location: Harwell, Manchester
Salary: £35,500 per annum when working full time (35 hours a week)
Hours: Full Time
Contract Type: Permanent
Placed On: 12th June 2019
Expires: 12th August 2019
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