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Quality Manager

Global Banking School

Location: London
Salary: Based on experience
Hours: Full Time
Contract Type: Permanent
Placed On: 16th September 2019
Closes: 16th November 2019

Your key responsibilities:

  • Observing, assessing and discussing any apparent issues with teachers and academic heads.
  • To develop appropriate and workable quality processes and procedures; to recommend improvements in policies and procedures and processes to improve organisational effectiveness and efficiency; and to support GBS staff to implement and evaluate the processes and procedures.
  • Ensure the quality assurance and enhancement at GBS supports a cycle of continuous improvement, leading the implementation of any changes identified
  • Lead on the approval, accreditation, monitoring, and review activity within a defined portfolio of the GBS's academic programmes
  • Liaising with and co-ordinating external verifier visits, external audits and dissemination of information.
  • To co-ordinate and undertake internal audit tasks as appropriate to the needs of the college/demands of the awarding bodies.
  • To co-ordinate and manage the college’s complaints processes, ensuring timeous response and satisfactory outcomes.
  • Undertake the operational management and monitoring, including feedback mechanisms, to ensure outstanding student experience
  • Recording, analysing and distributing statistical information
  • Collect, analyse and provide Unistats data in accordance with the OfS regulations


  • To write high quality reports using quantitative and qualitative data for internal and external audiences, as required.
  • To work efficiently, accurately and with attention to detail
  • Take on special projects as required and related to the role of Quality Manager.

Essential Attributes

  • Experience managing projects to tight deadlines
  • Experience in analysing trends and recommending practical measures for improvement
  • Good understanding of quality assurance and quality enhancement and external requirements of quality reviews

Apply: Please send your CV to  

Please note: Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted.

GBS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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