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Education Support Assistant

University of Exeter - Education and Student Support

Location: Exeter
Salary: The starting salary will be from £19,217 on Grade C depending on qualifications and experience.
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 11th June 2021
Closes: 27th June 2021
Job Ref: S62134

The above post is available on a fixed term basis, based in the Harrison Hub team until 18th March 2022.

This role will provide front-line education and student services support within the Education and Student Experience directorate of the University.

About the role

As part of the Education and Student Experience team, this post will be based on the Streatham campus, and will primarily deliver support to students in the Harrison Information Point.

The position of Student and Education Services Assistant offers an exciting opportunity for someone looking to develop their career as an administration and customer services professional. The University is looking for committed individuals who have the required experience and skills to join our busy student facing teams. 

You will provide advice, guidance and administrative support to students and staff in all matters relating to our taught programmes of study at both undergraduate and postgraduate level. The available post will have responsibilities that will need to be flexible across the service and the post may be deployed to provide support at other Information Point locations within the University. 

About you

You will have experience of working flexibly both as part of a team and independently to deliver an outstanding customer service experience. You will have excellent customer service skills and experience of administration work, as well as experience of working in a culture of change and growth. 

Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment on our website.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Equality, Diversity and Inclusivity at Exeter

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Since 2019, the university has also signed an Armed Forces Covenant, demonstrating the University’s commitment to supporting the Armed Forces community. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.                                                


We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further informal enquiries, please contact Tracy Burns by e-mail at

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