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Student Support Officer (23928-0821)

University of Warwick - Department of Statistics

Location: Coventry
Salary: £22,847 to £26,341 per annum.
Hours: Full Time
Contract Type: Permanent
Placed On: 23rd August 2021
Closes: 26th September 2021
Job Ref: 1878852

The Department of Statistics has a fantastic opportunity for a Student Support Officer to join our team and help us create a vibrant student experience. This is an exciting time to join the support team as we expand our team to accommodate increasing student numbers and implement departmental and university wide initiatives in the pursuit of service excellence.

You should be educated to at least A-level standard with excellent communication, administration and IT skills, and a strong customer service ethos. You will be a highly organised team player, and have the ability to juggle a varied and demanding workload, proactively working to deadlines. You will also need to have a head for figures and great attention to detail, as the role will involve processing student marks, upkeep of student records, as well as working to improve the student experience. (Some occasional weekend working may be required). As this role will assist the Programmes Manager with the maintenance of examination data, experience of using Excel functions and formulae would be considered beneficial.

You will be a professional, positive, polite individual with an enthusiasm for working with students. You will enjoy interacting with a wide variety of people and take pride in providing high quality front-line support. If you are passionate about education, committed, and would love to work in an exciting and diverse university environment – come and join us!

For further information about this role contact the Programmes Manager, Dave Kinmond at D.Kinmond@warwick.ac.uk.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick’s jobs pages. You will be routed to this when you click on the Apply button.

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