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Welfare Officer

Study Group

Location: Greenwich, London
Salary: Competitive
Hours: Full Time
Contract Type: Permanent
Placed On: 27th August 2021
Closes: 26th October 2021

Start date: ASAP


The Welfare Officer will be an integral part of the provision and delivery of the welfare and support system in place for students in the International Study Centre.

The position will require you to assist with and contribute to the care and supervision of students as well as being an information point for welfare within the International Study Centre.


  • Working as part of a team who provides specialist welfare support, in order to remove barriers to learning.
  • To carry and manage a case load of students and offer support to individual students throughout the college.
  • To develop and maintain effective and supportive relationships with students.
  • To provide a complementary service throughout the ISC that enhances and extends existing welfare provision
  • To work within an extended range of networks and partnerships to broker support and learning opportunities and improve the quality of services to all students.
  • To be a key point of contact for safeguarding issues.
  • To work closely with the Progression Support Co-Ordinator
  • To provide general admin support for the Centre as required and cover admin duties for other members of staff when absent and during peak periods
  • To assist with induction and arrivals
  • To deal, on occasions, with out-of-office hours queries regarding student arrivals


  • First Aid (Desirable)
  • Risk Assessment (Desirable)
  • Experience of welfare within a Further Education environment
  • Understands the confidentiality requirements of the Data Protection Act
  • Understands the requirement for data sharing under safeguarding legislation
  • Good knowledge of Microsoft Office including Excel, Word and Power Point


We are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities. Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.


Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Privacy Policy.

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