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Partnerships Registry Manager

Canterbury Christ Church University

Location: Canterbury
Salary: £34,304 to £36,382
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 13th September 2021
Closes: 3rd October 2021
Job Ref: REQ02372


Applications are invited from individuals with experience in enrolment and student records management to provide leadership within the Partnerships Registry function within Registry, which sits in the Directorate of Planning & Academic Administration.

The Partnerships Registry Team is responsible for administrative systems, processes and protocols from pre-arrival through to graduation for students based at our UK and international partner organisations.

The University is implementing a new student record system, Tribal SITS. The role holder will make a significant contribution to the effective delivery and embedding of new processes for student record management as part of our Modernising our Student Information Project (MOSI).

The Role

The Partnerships Registry Manager is an important role that leads the operational management and delivery of student record processes to ensure data quality for our partner students. It is a role focused on the effective management of core student records processes such as registration, changes to study, student status confirmation, mark entry and production of official documentation.

This is an exciting role supporting at a management level, the Partnerships Registry Team to bring consistency, enhancements and efficiencies to a number of core student processes that support the University’s diverse and growing portfolio of UK and international partner provision.  The post-holder will be heavily involved in the on-boarding of new partners alongside enhancing established service delivery.  The role manages a small core team and will be involved in several projects to establish processes, produce guidance and deliver training. 

The role-holder will draw on previous knowledge and experience of working with partner institutions within a higher education setting to provide effective leadership to critical processes to the student experience.


You will be qualified to degree level (or equivalent qualification/experience) and have experience of leading and coordinating multi-stakeholder processes. You should have demonstrable experience of successfully improving processes and procedures to support the staff and student experience, and experience of developing and delivering training materials. Experience of SITS would be advantageous. The role requires excellent time management skills to schedule and prioritise planning for key administrative activities. You should be able to manage change and motivate a team.

Additional information

This role is fixed term for 12 months

If you have any questions about the role, please contact Jackie Adams, Head of Partnership Administration & Campus Hubs, email: 

How to apply

Interviews are to be held: w/c 11th October 2021

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.

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