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ACE Specialist Systems Engineer (PC Support)

University of the West of England, Bristol - Faculty of Arts, Creative Industries and Education (ACE)

Location: Bristol
Salary: £30,497 to £34,304 Grade F Scale
Hours: Part Time
Contract Type: Permanent
Placed On: 13th September 2021
Closes: 1st October 2021
Job Ref: R02791

About us

The Faculty of Arts, Creative Industries and Education (ACE) brings together three highly successful and vibrant disciplines that are well-established within the University of the West of England.

The ACE Specialist Systems Support team provide support for the specialist creative applications and hardware which the faculty relies on to deliver these aims. Along with directly supporting these systems we provide a bridge between the faculty and central IT Services team, working with colleagues to develop innovative solutions and explore new technologies.

About you

As a Specialist Systems Engineer, you will be experienced in providing technical support for a wide range of IT based systems. You will have significant experience of supporting Windows based devices, where this role is primarily focused, however it is important to be adaptable and able to provide support to other areas of the IT estate, such as macOS and iOS devices and mobile device management systems when required.

You will be able to support and maintain software configurations and hardware installations in the student and staff environment and provide a pro-active response to issues as they arise.

You will have knowledge of the equipment and technologies used in the creative industries or experience of a technical support role in the education sector.

You will be confident leading small projects, for example researching and implementing the use of virtual and mixed reality technologies or reviewing the faculty’s existing systems and making recommendations for improvements.

This is a role which provides a great deal of variety in the projects you will be working on. You will have the opportunity to work with highly creative colleagues from a wide range of backgrounds.

This post is based at our City Campus in Bristol city centre which comprises of Bower Ashton Studios, Arnolfini, Spike Island and Watershed.

About UWE Bristol

In addition to progressive pay rates, UWE Bristol offers a wide range of employee benefits including:

  • A generous holiday allowance of 27 days, increasing to 30 days after 5 years of continuous service
  • Up to 12.5 bank holiday/closure days per year
  • Flexible working (normal office hours 8.30 – 17.00)
  • Excellent defined benefit pension schemes
  • Access to employee assistance programme
  • Ongoing learning and development opportunities
  • Family friendly policies and wellbeing initiatives
  • Onsite nursery at our Frenchay Campus.
  • Savings on purchases via Wider Wallet scheme
  • Option to participate in the cycle to work scheme

Further information

If you would like an informal discussion, please contact Chris Briggs on 0117 328 7852 or email: 

This is a permanent post and is part-time working 0.8FTE (approx. 30 hours per week).

This post is not available on a job share basis.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

The University will be implementing a hybrid way of working once restrictions from Covid 19 end, therefore you will be expected to come onto campus to work.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview.

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