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Alumni and community manager (Online Programmes)

London School of Economics and Political Science - LSE Extended Education

Location: London
Salary: £36,647 to £44,140 with the potential to progress to £47,456 based upon performance
Hours: Full Time
Contract Type: Permanent
Placed On: 13th September 2021
Closes: 3rd October 2021

LSE values diversity and strives to promote equality at all levels

The salary range is £36,647 to £44,140, with the potential to progress to £47,456 based upon performance

LSE’s portfolio of online programmes makes our world-leading teaching and research accessible to a global audience of lifelong learners at a moment when the value and demand for online education has never been greater. They form a growing element of the continuum of lifelong learning opportunities envisaged by LSE’s 2030 Strategy and generate a financial return which helps the School to sustain and advance its positive global impact.

The Online Programmes team manages LSE’s online programmes:

  • Online Certificate Courses: a growing portfolio of 30 courses which enable professionals to upskill in new skills or subjects. Launched in 2017, to date over 21,000 participants have completed a 6-10 weeklong online course with a course completion rate in excess of 94%.
  • Online Degree Programmes: 9 undergraduate degrees offered in partnership with the University of London, which make a world-class degree accessible to students and working professionals looking to gain new skills and knowledge without relocating.
  • Online Masterclasses: a new portfolio of short courses which will launch in 2021 and offer participants new knowledge & the opportunity to participate in the academic debate for which LSE is renowned.

The Alumni and Community Manager (Online Programmes) holds responsibility for the development, execution, and measurement of the strategic engagement of the LSE Online global community, which includes current and past online programme participants. This role will be required to coordinate with internal and external stakeholders to develop and implement alumni engagement goals and strategies designed to foster lifelong connections between Online Programmes alumni, participants, industry and the School, and to further the reach and impact of LSE Online programmes - both online short courses and the online undergraduate programmes with the University of London. It is also an opportunity to work in partnership with the School’s central alumni engagement programmes for all undergraduate and postgraduate students and alumni, to enhance their shared LSE experience and expand their networks.

LSE Online programmes compete with other globally leading universities and business schools, therefore, the opportunities we create for participants and alumni must serve to differentiate LSE Online in the market and reflect LSE’s commitment to lifelong learning.

This role will work across three key areas: LSE Online corporate partnerships, LSE Online Short courses, and Online Degree Programmes.

For an informal conversation about the post, please email Rebecca Thomas, Senior Manager (Online Programmes), at

We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities.

For further information about the post, please see the job description and the person specification.

To apply for this post, please go to If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email Russell Brooks, at

The closing date for receipt of applications is Sunday 3rd October (23.59 UK time). Regrettably, we are unable to accept any late applications.

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