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Peer Assisted Learning (PAL) Administrator

University of the West of England, Bristol

Location: Bristol
Salary: £13,584 to £15,662
Hours: Part Time
Contract Type: Permanent
Placed On: 14th September 2021
Closes: 1st October 2021
Job Ref: R02921

Library, Careers and Inclusivity (LCI) brings together Library Services, Careers and Enterprise, and Equality, Diversity and Inclusivity to deliver outstanding outcomes for all of our students in partnership with Faculties and other Services.

 We aim to: 

  • Enable learners to become independent and confident and to achieve their full potential in respect of academic achievement and employment. 
  • Ensure learners have high satisfaction levels in the area of independent access to, and use of, information. 
  • Facilitate high quality research and maximise the global impact of UWE research. 
  • Set a whole institution approach to inclusivity, profiling UWE as an inclusive university that places the mental wealth of students and staff as a strategic priority. 

The Peer Assisted Learning (PAL) team is located within Learning Services in the Library. PAL normally takes the form of regular, timetabled group study sessions or workshops led by PAL Leaders. These sessions provide opportunities for student participants to consolidate their understanding of a discipline and develop their study skills and resilience within a safe and collaborative environment. PAL Leaders scaffold and support sessions to ensure learners make the most of their time together. 

About the role: 

The day to day running of the university-wide Peer Assisted Learning (PAL) scheme provides:

  • a wide range of administrative support, including the day to day management of the generic PAL inbox and fielding the numerous queries from PAL Leaders and academic staff.
  • specific support to PAL Leaders and Senior PAL Leaders, including assisting with their onboarding, training and development.
  • regular updates to our primary stakeholders, in particular PAL Coordinators and student participants.

In the role, you will be involved in the monitoring and evaluation of PAL provision as well as maintaining databases as necessary in order to support our PAL schemes e.g. processing PAL Leader pay claims.

About you: 

This is an exciting opportunity for someone who is self-organised, quick to learn and very confident with IT; who is able to manage competing priorities, resolve problems and work relatively independently.

To succeed in this role:

  • A wide range of administrative experience
  • Experience of working as part of a team.
  • Strong communication skills.
  • Good IT skills.
  • Forming and maintaining effective working relationships with various stakeholders.

This post is based at our lively Frenchay campus.

About UWE Bristol:

In addition to progressive pay rates, UWE Bristol offers a wide range of employee benefits including:

  • a generous holiday allowance of 25 days pro rata
  • up to 12.5 bank holiday/closure days per year
  • flexible working
  • excellent defined benefit pension schemes
  • access to employee assistance programme
  • ongoing learning and development opportunities
  • family friendly policies and wellbeing initiatives
  • onsite nursery at our Frenchay Campus.
  • savings on purchases via Wider Wallet scheme
  • option to participate in the cycle to work scheme

Further information

If you would like an informal discussion about this opportunity please contact Jo Lewis, PAL Manager on 0117 3283452 or email:

This is a part-time, permanent post, working 18.5 hours per week.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route.

Should you be shortlisted you will be asked to provide your right to work documents at your interview.

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