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Education Assistant

Newcastle University

Location: Newcastle upon Tyne
Salary: From £19,623 with progression to £21,686 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 13th October 2021
Closes: 27th October 2021
Job Ref: 12442

Company description:

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Job description:

The Role

Newcastle University is seeking three motivated and organised Education Assistants to join our Education Team. You will provide administrative support to ensure the smooth and effective running of a cluster of the Business School's taught programmes. Working under the oversight of an Education Administrator and the Education Team Leader, you will complete activities in the School Education Calendar and support student processes and activities. You will provide students with an excellent level of service and ensure that they are effectively supported throughout their programme. This will include acting as front line support for student queries in a range of locations on a rota basis. Following a recent Professional Services reorganisation, there has been significant additional staff resource invested in the School.

You will possess good organisation and communication skills and you will be keen to provide students and staff with a consistently excellent level of service. Ideally, you will have demonstrable work experience in a relevant role in a Higher Education setting, with a working knowledge of relevant University systems, although this is not essential. You will have a working knowledge of relevant systems, equipment, processes and procedures, including standard software packages.

For informal enquiries regarding the role, please contact David Platt, Education Team Leader (David.Platt2@ncl.ac.uk) by email in the first instance. For a full job description and details on how to apply, please see the Newcastle University website.

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