Back to search results
Header Image

Funding Information Adviser

The Wellcome Trust - Fundraising and Alumni

At Wellcome we believe great ideas can change the world and improve health for everyone. We help great ideas to thrive by supporting scientists and researchers, taking on big problems, fuelling imaginations and sparking debate.

We are looking for a Funding Information Adviser. You will be a vital part of Wellcome, providing advice, training and guidance to applicants, grantholders and Wellcome staff. By developing a thorough understanding of our funding schemes and systems you’ll respond to questions from applicants. You’ll play an important role in maintaining our grants systems, testing and implementing system changes and developing grant forms and templates. You’ll help ensure grant applications are managed in a timely and efficient way by developing guidance and delivering training to Wellcome colleagues.

The Funding Information Adviser will support the;

  • Provision and maintenance of accurate and high- quality information related to grants systems, to both internal and external communities.
  • Provision of advice on application processes and schemes to both internal and external communities.
  • Training staff across the organisation on grants systems and business processes.
  • Development, testing and implementation of grant systems changes.
  • Development and maintenance of grant system forms and templates.

MAIN RESPONSIBILI TIES:

Develop and maintain expert knowledge of grants systems functionality, business processes and grants schemes.

As part of a busy Information Desk team:

  • Provide expert advice to internal staff and external grant applicants and award holders relating to grants systems, grant schemes, policies and processes
  • Respond to queries within defined operational standards, liaising with, or escalating to, other members of staff as appropriate
  • Ensure consistent logging of queries, using the information to identify issues and to help develop solutions
  • Develop and deliver a suite of detailed training modules (both classroom-based and e-learning); develop bespoke modules as required in response to operational or strategic scheme and policy changes
  • Develop and maintain associated training plans and presentations
  • Maintain accurate and up to d ate business process guides and support documentation
  • Contribute actively to ongoing maintenance of grants system functionality: assist with diagnosis of issues, testing and implementation of fixes, changes and enhancements.
  • Contribute to projects as required related to the improvement of grants systems or business process and/or other organisational priorities
  • Any other duties as may be reasonably requested by the organisation, including the occasional need to work flexibly during critical periods.
  • Contribute to the creation and development of a diverse and inclusive culture across the organisation, collaborating across departments.
  • Exercise cost control and manage expenditure to work within the agreed operating budget.
  • Ensure adherence to our compliance policies.

SKILLS AND EXPERIENCE:

Essential

  • Experience working on a Helpdesk, systems support or other customer related function
  • High level computer literacy including knowledge of database management
  • Methodical and well organized
  • Strong written and spoken communication skills
  • Ability to explain complex information to a wide variety of audiences
  • Good presentation skills

Desirable

  • Training design and/or delivery
  • Systems development
  • An understanding of the academic environment

If you are interested in the role, and would like to apply, please ensure you attach your CV and complete the questionnaire form.

Advert closing date: 31st October. We encourage you to apply as soon as you can.

We understand that our people have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best.

Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making a djustments for people who have a disability or long-term condition. If you would like us to make adjustments during the application process, please contact us at.

Location: London
Salary: £34,000
Hours: Full Time
Contract Type: Permanent
Placed On: 14th October 2021
Closes: 27th October 2021
Job Ref: R-000680
   
We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Show all jobs for The Wellcome Trust …
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 
 
 

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge