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Student & Agent Success Administrator

Enroly - Service Delivery

Location: London, Work from home
Salary: £30,000 to £35,000 Benefits include: Home office budget; Private health and life insurance; Training; Team days at private members club in London
Hours: Full Time
Contract Type: Permanent
Placed On: 19th November 2021
Closes: 15th December 2021

Enroly is transitioning from growth to scale. In 2021 CAS Shield was used by 4000+ agents and 50,000+ students facilitating CAS, Visa and Enrolment at our client university partners. As part of the CAS Shield suite of products, we also provide aggregated Visa Support at a number of our institution partners through third party specialist immigration solicitors. 

We are looking for a passionate advocate of UK HE to proactively engage with international students to maximise conversion through to successfully receiving their visa and arrival to the UK - and ensuring they enjoy an outstanding and seamless visa application experience. Much of the process is automated but we need you to help ensure students are engaged with the application journey.

Other Service Delivery administrative tasks will include, but not be limited to, supporting the team for agent management, reconciliation of commissions and legal fees with our suppliers and ensuring we retain our 5-star Trustpilot rating.

You have experience in:

  • International higher education (recruitment and / or admissions)
  • Dealing with international students and their student journey
  • Working within a UK-based HE provider 
  • Working as part of a distributed team

Working environment

Enroly is a distributed workforce allowing you to work from home. The team is based primarily in and around London, with staff also located in Europe and Australia. We provide access to a private members club based in Marylebone, London for co-working / meetups.

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