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Senior Student Records Officer

City, University of London - Student and Academic Services

Location: London
Salary: £38,587 to £44,706 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 12th January 2022
Closes: 1st February 2022
Job Ref: PRSV00211

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

Background

This role is based the Student & Academic Services Directorate. S&AS provides professional leadership for activities that support the student journey. The responsibilities of the Student Records Team include registration, graduation, changes to students’ records, Student Loans Company (SLC) reporting and external Reference Requests. This is a new role within the team and has been created to ensure there is senior support for the Student Records Manager, in particular within the areas of graduation and registration, two key events in the student journey.

Responsibilities

The post-holder will support the Student Records Manager in all aspects of Student Records management and will take specific responsibility for student registration and the student-side of graduation. These high profile events take place throughout the year and will require liaison with staff across schools and other professional services as well as being a main contact for students and graduates.

Person Specification

We are looking for someone who has student records management experience and is a great communicator. They will be confident in dealing with large volumes of data and will have a customer-focused approach to their work, ensuring our students and graduates receive informative, timely and accurate information. They will not be phased by tight deadlines and will need to juggle a diverse workload. They will need to be able to take responsibility and use their initiative.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

The role is available from 01.03.22 or earlier by negotiation.

Closing date: 1st February 2022 at 11:59pm.

Interviews are scheduled for 22.02.2022.

To apply and for more information about the post please use the links below.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages.

Academic excellence for business and the professions

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