Back to search results

Receptionist

University of Kent - Student Support & Wellbeing Central Administration Team

Location: Canterbury
Salary: £18,852 to £20,092 per annum pro rata
Hours: Part Time
Contract Type: Permanent
Placed On: 13th January 2022
Closes: 12th February 2022
Job Ref: OTR-143-22

If you have experience of providing reception services, good IT skills and an interest in a student-facing role in Student Support and Wellbeing at the University of Kent, this part-time position at our Canterbury campus could be ideal for you.

Joining a committed and supportive team, you will put to use your well-developed customer service skills to welcome and receive enquiries via telephone and face to face. The role will also involve a range of clerical responsibilities to ensure the delivery of an efficient reception service for students and staff wishing to access advice and assistance from the team.

As Receptionist you will:
• provide a reception service for Student Support, Wellbeing and Counselling and deal with enquiries in a sensible and approachable way
• record student information pertaining to their interaction with the service
• undertake general administrative duties to facilitate the smooth running of the department, including handling calls or emails from students in distress and escalating these promptly and calmly

To succeed in this role you will need:
• GCSE grade A-C (9-4) English and Maths or equivalent
• IT training including Word, Outlook, Excel
• previous experience of providing reception services in a similar environment
• the ability to maintain confidentiality and to remain calm and deal with enquiries sensitively

This position is part time, 14 hours per week, to be worked on Mondays and Tuesdays.

Student Support and Wellbeing provides assistance to those students who need extra support to enable them to manage their own educational and personal progression. We are committed to improving access to learning and provide a wide range of support to our students. The Service employs a number of specialist staff to support students, including: Disability Advisers; Specific Learning Difficulties Advisers; Wellbeing Advisers; Counsellors; International Student Adviser; Specialist Tutors, Mentors and Educational Support Assistants.

The University of Kent is a distinctive and attractive place to work. We employ over 6,000 staff, including academic and research staff and a full range of support and administration staff. Our stunning main campus in Canterbury, Kent was founded in 1965 and is set among green and tranquil open space overlooking the spectacular Cathedral. Our staff enjoy competitive salaries, an occupational pension scheme, generous holiday entitlements and a great working environment.

Please see the links below to view the full job description and also to apply for this post. For further information regarding the application process please contact the Resourcing Team at jobs@kent.ac.uk quoting ref number: OTR-143-22

Further details:
Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from University of Kent

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge