Student Living & Guest Experience Receptions Assistant

Salary: Starting from £19,209, rising to £20,092

Interview date: To be confirmed

This vacancy is eligible for the ahs New Starter bonus. Apply today and if you are appointed, receive an additional £500 one month after starting and £500 on successfully passing your probation period (six months). *subject to Terms & Conditions

We are looking for a Receptions Assistant with excellent customer service skills to join our Student Living & Guest Experience team. This role would be suited to someone with a friendly personality and someone who is eager to create memorable experiences for our students and commercial guests.

With over 4,000 bedrooms on campus and in the city, we operate multiple reception hubs for students, staff, visitors, and commercial guests. Being part of this team, you will work across all receptions on a rota. These roles require a level of flexibility and availability to work across a variety of locations and hours, 7 days per week between 8am – 10pm.

Under the direction of the Student Living and Guest Experience Reception Supervisor, you will be the first point of contact, acting at all times in a welcoming and professional manner, respecting both diversity and equal opportunity. The key purpose of the role is to carry out receptionist duties and respond immediately to general enquiries, by phone, email and in person. You will enjoy working with a wide variety of people and be able to build good working relationships with other University departments and key stakeholders.

Informal enquiries may be made to Stephen Schilizzi on sls87@bath.ac.uk, however, please submit your application via the University website.

What we can offer you

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work.

We recognise the commitment, achievements and talents of our workforce through our offering of initiatives and benefits, including (but not limited to):

• Generous employer pension contributions
• 36 days holiday (annual leave, discretionary days and bank holidays) (pro-rata for part time staff)
• A flexible working environment
• A commitment to personal and professional development
• Ofsted outstanding rated onsite nursery
• Salary exchange scheme (cycle to work)
• Onsite private and NHS dentist, onsite medical centre
• Employee discount scheme

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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Further details:

• Job Description & Person Specification

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