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Venues Operations Manager

Royal Northern College of Music

Location: Manchester
Salary: £42,155 to £46,047 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 22nd September 2022
Closes: 13th October 2022

This is initially for a 3 month appointment but for a suitably qualified and experienced applicant this is a permanent opportunity.

The Venues Operations Manager is responsible for the delivery of the provision of front of house and event security services utilising inspiring leadership and management techniques to create an environment where every member of the team feels respected and valued, able to contribute and commit themselves to the College with excellence as the underpinning goal. 

The Venues Operations Manager has overall responsibility for the efficient, effective, and safe management of RNCM facilities during events and managing front of house operations.

During evenings and weekends when events are scheduled, the manager is the senior responsible manager on site but will have access to senior support as needed.

Key Responsibilities, Accountabilities or Duties

  1. As the responsible duty building manager, liaise effectively with other RNCM duty managers e.g. catering, performance and programming, technical etc. and relevant externally contracted staff where necessary, in order to fulfil a critical role in the management of the security and safe operation of the premises.
  2. Manage the front of house team and event security from recruitment to performance review. Includes management of rotas.
  3. Oversee service standards and standard operating procedures within all areas of responsibility.
  4. Serving as a member of the College’s Emergency Response Team to support and direct where necessary fire and evacuation procedures.
  5. Responsible for ensuing activities are undertaken safely and with due regard to the conditions within the Premises Licence.
  6. Manage front of house and event security budget (mainly casuals’ costs).

Full training and support provided.

For further information about the role please contact Neil.Bohanna@rncm.ac.uk

For full details and how to apply please visit our website at https://www.rncm.ac.uk/about/job-vacancies/.

Candidates must be eligible to work in the UK, for more information please visit https://www.gov.uk/check-uk-visa.

Closing date: Open until vacancy filled

RNCM recognises that music is in every culture.

We are committed to building a diverse community of staff and students.

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