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Customer Service Supervisor

University of Exeter - Finance, Infrastructure and Commercial Services

Location: Exeter
Salary: The starting salary will be from £20,604 on Grade C, depending on qualifications and experience.
Hours: Full Time
Contract Type: Permanent
Placed On: 23rd September 2022
Closes: 20th November 2022
Job Ref: V36907

Finance, Infrastructure and Commercial Services

Exciting new projects with fresh food concepts within trend-setting operations

This full time post is available immediately on a permanent basis.

Summary of the role

The Customer Service Supervisor position has responsibility for delivering the in-house culinary operation within commercial operations outlets within University of Exeter’s Streatham or St Luke’s Campuses.

We are looking for an enthusiastic, innovative and motivated Customer Services Supervisor with a clear passion for food to join our Commercial Operations team. The successful candidate will have experience of supervising a culinary operation across a wide range of catering styles from banqueting to fine dining. This full-time, fixed-term post is available immediately.

We are looking for highly motivated and enthusiastic member of staff to join our catering team on our campus. You will be a customer focused, team player who can also work alone. You will demonstrate high standards and be well organised. Having experience in roles within catering, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous.  Training and uniform will be provided. You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety plus Health & Safety requirements.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).  

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this.

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Benefits

We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact Duncan Tarrel, d.tarrel@exeter.ac.uk.

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