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IT Commercial and Business Manager

The Natural History Museum

Location: London
Salary: £61,000 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 23rd September 2022
Closes: 7th October 2022
Job Ref: AMGITCBM

About Us


We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 17 million visits to our website.  

The Museum has secured investment from the UK Government to build a new science and digitisation centre at Thames Valley Science Park, a science and technology hub on the University of Reading campus. 

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

The role will oversee the substantial technology-centric contracts and associated procurements and lead the department’s financial and administrative function (3FTE) to ensure the robust processes needed to keep our technology operations and projects effective in delivering the NHM's strategic priorities. This role acts as the “voice of the customer” regarding service-related issues raised by business stakeholders.

This role will describe and drive a coherent commercial / supplier management strategy and deliver financial plans to ensure sufficient IT capital and operational funding, staff and other supply side resources are identified and secured to deliver our current and emergent services.

Progress will be made through challenging annual plans in three key areas:

  • Financial and resource planning
  • Supplier/partner management and sourcing
  • Agreeing and tracking initiatives on the Museum operating plan

As an IT business partner this role provides a critical interface between TS and wider museum departments, working with senior leaders to capture and track demands and the progress of agreed improvement initiatives, setting expectations, and building trust and clarity. The role plays a key part of the TS management team, ensuring appropriate commercial arrangements are in place in line with best practice that provide value for money whilst supporting successful delivery; working with the Head of Procurement to ensure our procurements comply with museum policy and legislation.

About you

You are an experienced technology professional in a broad range of managerial, commercial, financial, and change-oriented matters with experience of influencing teams and boards from within using an information and evidence approach.

You bring experience of working in a dynamic and complex organisation and multi-supplier environment and building and maintaining effective relationships within their own team as well as the wider business and suppliers.

You are financially astute and analytical, capable of assessing and informing business cases and commercially minded and capable of detailed negotiation as well as having the ability to build strategic supplier relationships and ultimately partnership for the long term.

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal,

at https://careers.nhm.ac.uk/

Closing date: 9am, Friday 7th October 2022

Interviews expected w/c Monday, 17th October 2022

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