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Membership Advisor

University of East Anglia - Sportspark, Sports and Commercial Services

Location: Norwich
Salary: £20,950 per annum plus discretionary sales commission
Hours: Full Time
Contract Type: Permanent
Placed On: 15th November 2022
Closes: 6th December 2022
Job Ref: SP532

Sportspark is the biggest community sports facility in the East of England (www.sportspark.co.uk/).  With nearly 1.5 million visits a year, it is one of the most used sports facilities in Britain.

We seek an individual with the skills and experience to take forward an innovative membership sales strategy to increase membership numbers, retain existing members and present the Sportspark brand and membership option to the community and corporate marketplace.

You must have GCSEs (or equivalent qualifications) including English and Mathematics at Grade C or above or NVQ Level 2 in Customer Service (or equivalent qualification), together with experience of working in a customer facing environment.  Demonstrable experience in quality customer care and sales, and the ability to work a shift pattern which includes some evening and weekends is also essential.

The role is offered on an indefinite, full-time basis (40 hours per week) and benefits include an excellent pension scheme; working in a beautiful campus environment and access to Sportspark, one of the country’s leading sports complexes.

This full-time position is available immediately on an indefinite basis.

Closing date:  6 December 2022

To apply for this vacancy, please follow the online instructions via 'Apply'.

The University is committed to diversifying its workforce. As examples, we already hold an Athena SWAN Silver Institutional Award in recognition of our advancement towards gender equality. We also have a Vice-Chancellor led Taskforce on Tackling Racism and a Race Equality Charter Working Group which support our work on race equality. Our aim is to submit to the Race Equality Charter in 2024.

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