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Audio Visual Support Officer (x2 posts)

Queen's University Belfast - Information Services

Ref: 22/110441

Duration: Two Posts: One Permanent and One Fixed Term Post

Hours: Full-time

Salary: £29,619 - £34,308 per annum

The Learning and Teaching Support Division within Information Services is currently seeking to appoint 
Audio-Visual Support Officers to support the installation and the operation of AV services across the University, providing technical expertise and guidance to user groups and colleagues in troubleshooting faults and provisioning new solutions.

There are two posts, one Permanent and one fixed term for 4 years.

The successful candidates will be the primary point for liaison with several external stakeholders, presenting an opportunity for developing new skills and collaborating with lead manufacturers and integrators.

The role will be responsible for supporting the on-site delivery of projects, including the interception and escalation of any issues, and liaison with suppliers and contractors to take mitigating actions when required.

The AV support officer will lead a small team to troubleshoot complex faults and support the logistics and delivery of projects. The role will also involve planning of operational support activities or project support activities, and planning of remedial actions in response to support enquiries to meet the agreed level of business continuity under the department’s service level agreement.

This will be an exciting opportunity to join an evolving department and contribute to some of our globally recognised audio-visual developments, and work with some of the latest technology in Audio Visual.

What you will get in return:

Salary of £29,619 - £34,308 per annum plus excellent benefits including generous holiday entitlement of 8.4 weeks or 42 days a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays).

This post will offer training and certification opportunities with some of the leading manufacturers in audio-visual.

Fixed term contract posts are available for the stated period in the first instance but in particular circumstances may be renewed or made permanent subject to availability of funding.

The successful candidate must have, and your application should clearly demonstrate you have:

  1. A minimum of HNC in Media Production, Audio Engineering, or a relevant subject AND a minimum of 3 years’ recent practical experience in delivering audio-visual projects working in a multi-disciplinary team to deliver the installation, commissioning and programming of commercial-grade audio-visual solutions.

OR

  1. A minimum of 5 years’ recent practical experience in delivering audio-visual projects working in a multi-disciplinary team to deliver the installation, commissioning, and programming of commercial-grade audio-visual solutions.

AND

  1. Practical experience in the installation and troubleshooting of data projectors in a variety of environments, and experience utilising a combination of connectivity and transmission technologies i.e., HDBaseT.
  2. Practical experience in configuring presentation and Matrix switchers/scalers, AV control systems, signal transmitters, convertors, receivers, wireless microphones and public address systems.
  3. Experience installing and supporting video conferencing and/or unified communication end points, and peripheral devices such as PTZ cameras, soundbars, and expansion microphones, including Windows PC-led solutions and relevant applications (i.e., MS Teams, Zoom).
  4. Experience in installing and handling AV equipment or supervising AV installations in building sites in accordance with health and safety guidelines.

Please note the above are not an exhaustive list.

Key Dates

Closing Date: 09/01/2023

Anticipated Interview Date: 25/01/2023

Further Information

Informal enquiries may be directed to Philip Smith at P.Smith@qub.ac.uk

Information about the Directorate can be found at qub.ac.uk/directorates/InformationServices/

At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

We offer an excellent employment package that includes:

  • Great terms & conditions
  • Pension schemes
  • Flexible working by enabling you to design your working week in collaboration with your manager through a blend of remote and office working
  • Family-friendly initiatives
  • Career development opportunities
  • Support for health & mental wellbeing
  • Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days 
and 9 bank holidays)

Further information on our attractive package can be found at qub.ac.uk/directorates/HumanResources/pay-reward-and-benefits/

Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Race) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit:  qub.ac.uk/diversity; qub.ac.uk/qgi and qub.ac.uk/sites/StaffGateway/StaffNetworks/

For further information about the role including the essential and desirable criteria please visit qub.ac.uk/jobs or click to Apply.

Location: Belfast
Salary: £29,619 to £34,308
Hours: Full Time
Contract Type: Permanent, Fixed-Term/Contract
Placed On: 23rd November 2022
Closes: 9th January 2023
Job Ref: 22/110441
   
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