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Student Academic and Pastoral Support Administrator

Queen Mary University of London - Institute of Health Sciences Education

Location: London, Work from home
Salary: £29,642 to £36,348 per annum including London allowance (grade 3).
Hours: Full Time
Contract Type: Permanent
Placed On: 24th November 2022
Closes: 6th December 2022
Job Ref: QMUL30875
 

The Institute of Health Sciences Education (IHSE) invites applications for the post of Student Support Administrator. The successful candidate will be responsible for the smooth running of the administrative processes within the Student Support service, advise students of such processes, maintain email accounts and diaries, and contribute to enhancing the student experience.

The post-holder will be responsible for the effective provision of administration in the Student Support service. Applicants should have excellent organisational skills and the ability to work with a wide range of stakeholders. They will also need to be empathetic to the needs of the students, have insight into the importance of effective administrative structures and processes, and have the knowledge and experience of working in higher education or equivalent area.

About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Whitechapel Campus in London but includes home working, too. The Student Support service work to a hybrid working pattern. It is a full-time (35 hours per week), permanent appointment, with an expected start date of February 2023. The starting salary will be Grade 3, in the range of £29,642 - £36,348 per annum, inclusive of London Allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Informal enquiries should be addressed to Mrs Josephine McGreevy at j.mcgreevy@qmul.ac.uk.

To apply for the role, please click the ‘apply’ button.

The closing date for applications is Tuesday, 6th December 2022.

Interviews are expected to be held w/c Wednesday, 14th January 2023.

The School of Medicine and Athena SWAN Charter for Women in Science.
The School of Medicine holds a Silver Athena SWAN Award. We are committed to the equality of opportunities and to advancing women’s careers. We have policies to support staff returning from long-term absence, for flexible arrangements for staff with parental responsibilities and for childcare support. As part of the School’s commitment to the Athena SWAN principles we strongly encourage applications from women.

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