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International Hotel Management Placement Coordinator

University of Wales, Trinity Saint David

Swansea but should be able and prepared to work at home, and at other locations as necessary

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We placed 13th for teaching quality in The Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.

We are now looking for a International Hotel Management Placement Coordinator to join us on a full time, permanent time basis, working 37 hours per week.

- THE ROLE –

The portfolio of Hospitality and Tourism Management programmes is a key growth area for the University, based within the Institute of Management and Health (IMH). It delivers degree and certificate programmes which provide opportunities for students to develop their knowledge, skills and experience within the hospitality and tourism sector.

Large student numbers within this portfolio and multiple intake points for the programmes make this a complex portfolio to deliver effectively and the focus of this post will be to provide high quality, pro-active support for the Placement team in activities specific to this portfolio including locating placement hotels for students, quality assurance, monitoring students on placement and providing support to staff and students throughout the placement period.

 You will have an appreciation of the hospitality and tourism industry, be used to working with diverse communities and will exercise initiative and judgement within established procedures and policies to resolve daily work issues.

 You will be required to work closely with the Academic Director, Programme Managers and other relevant teams within relevant University guidelines and regulatory frameworks and to process information promptly and accurately to meet a range of deadlines across the academic year, including during the student vacation periods.

- ABOUT YOU -

To be considered as a Placement Coordinator, you will need:

  • Educated to A level or equivalent experience
  • Previous experience of providing high-quality administrative support in accordance with organisational policies and procedures and with appropriate attention to detail.
  • Previous experience of providing high-quality customer service and able to demonstrate the use of effective written and spoken skills to communicate and negotiate with individuals, team members and across an organisation.
  • Experience of planning, organising and prioritising own work and resources in order to achieve agreed objectives to meet conflicting deadlines.
  • Able to demonstrate proactivity in undertaking tasks rather than expecting work to be allocated.
  • Excellent IT skills, including experience using Microsoft Office (in particular Excel) and bespoke systems.
  • Experience of the collation and input of data to various management systems ensuring a high degree of accuracy and completeness
  • Experience of processing routine data and electronic forms in a timely fashion whilst maintaining confidentiality

It would also be beneficial if you;

  • Are educated to degree level or equivalent experience.
  • Had previous experience of working in Higher Education.
  • Have ability to communicate through the medium of Welsh – oral and written

- BENEFITS –

  • Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days
  • Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
  • Good pay and conditions; as an accredited living wage employer, we offer competitive pay
  • Pension scheme membership from USS to provide benefits for you and your family
  • Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
  • Career and development opportunities, including support to gain further qualifications
  • Support for mental health and wellbeing, including occupational health and counselling support services
  • Staff discounts on a range of products and services
  • Travel schemes, including the cycle to work scheme

So, if you’re seeking to play a key role in the upkeep of our university as Placement Coordinator, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 8th December 2022, 11:59pm

Location: Swansea, Work from Home
Salary: £27,929 to £31,411 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 24th November 2022
Closes: 8th December 2022
Job Ref: 50827
   
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