Residential Allocations Manager

Are you looking for a career where you can share your knowledge, embrace the latest technology and make a difference?

Look no further: we are offering an exciting opportunity for someone with an excellent working knowledge of a residential management software (RMS) to join our great team working to deliver high quality customer focussed solutions to our resident students. Key to this is our RMS, which will also enable our residential staff to perform their roles efficiently and effectively.

About you:

• Passionate about customer service
• Highly motivated
• Excellent IT skills
• Strong communication and interpersonal skills
• Great at planning and organisation
• Previous experience of managing a large residential booking system (we use StarRez, so if you have worked with this system that would be an advantage)

We currently use StarRez to manage 3164 beds but the portfolio is expanding and this is likely to rise to over 3500 for the 2023/24 academic year.

To apply:
Please submit your CV and covering letter via the online portal.

Hybrid working is offered for this role. The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.

In recognition of staff contributions to the University's achievements during the 2021/2022 academic year, an additional discretionary payment of 2% per annum will be added to your salary until 31/07/23 in order to ensure consistency amongst existing and incoming staff. This additional 2% will be paid pro rata in equal monthly instalments, on top of your salary each month until 31/07/23.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce.

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