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Student Administrator

University of Essex - Department of Government

Location: Colchester
Salary: £23,715 to £27,131 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 5th December 2022
Closes: 3rd January 2023
Job Ref: REQ06857
 

The Department of Government at Essex are world leaders in political science, ranked amongst the top in the UK for research excellence and outputs (REF2014 and 2021), 5th for politics in the UK (The Times and Sunday Times Good University Guide 2020), top 10 in the world for political science and international relations according to the Centre for World University Rankings (2021), and a top 50 departments globally according to the QS World University Rankings (2022). Awarded Q-Step Affiliate Status, we are committed to excellence in education and research.   

The Department of Government has achieved a Scientific Women’s Academic Network (Athena SWAN) Bronze award in 2020.

Duties of the Role

As part of a strong professional services team, you will provide administrative support to all staff and students following undergraduate and postgraduate courses. You will be expected to take responsibility for specific initiatives or projects on behalf of the Deputy Department Manager / Department Manager, provide administration services in relation to courses, modules, assessment and student records, and support the work of the professional services team and academic staff as a whole. 

Duties will include providing information, advice and guidance in response to student and visitor queries in person, by telephone or email; processing the submission and return of coursework; and collating and processing data on student attendance and non-submission of coursework.

A full list of duties and responsibilities can be found within the job pack.

Qualifications and Skills required

Applicants will be educated to A Level/BTEC or equivalent with a minimum of 5 GCSEs at grade A-C (or equivalent) including Mathematics and English. Excellent IT skills and experience of using databases is essential, whilst IT and administrative qualifications (at NVQ level 3 or equivalent) are considered desirable.

In addition, relevant and recent administrative experience in a busy and complex office environment and of working within a customer focused environment are both essential.

With highly developed organisations skills, you will have the ability to process information quickly in a changing environment whilst working accurately and managing multiple priorities. You will have excellent interpersonal and communication skills and function well as part of a friendly team.  Flexibility and the capacity to exercise initiative appropriately are essential attributes for this post.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.

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