Imperial Horizons Programme Administrator

Location: South Kensington, London

Job Summary

The Centre for Languages, Culture and Communication (CLCC) is seeking an experienced administrator to be responsible for the day to day administration of the Languages Programme at Imperial. The programme provides language learning for students preparing for a year abroad and also for our Degrees with Language for Science combined degree programme. The Language Programme is also a large contributor to the Imperial Horizons Programme for undergraduates (Horizons). Imperial is committed to providing an educational experience that empowers graduates to be leaders in their chosen careers and contribute meaningfully to society.  The CLCC provides breadth to the study of science, engineering and medicine with a range of humanities-focused courses and modules, including Horizons, the Science Communication Unit, which offers two Masters programmes, the Languages Unit, and the Adult Education programme.

Horizons is the largest contributor to the undergraduate I-Explore Programme, which was launched in 2020 and is fully embedded in the curriculum of each undergraduate student, equipping them with key transferable skills needed for them to become better critical thinkers, communicators and problem solvers, and to succeed in any workplace environment.

Duties and responsibilities

In this post you will be responsible for providing day to day administration of the Languages Programme, including but not limited to:

• Providing comprehensive administrative support to the Director of Languages, Language Coordinators, I-Explore Senior Administrator and the CLCC Centre Managers;
• Being the main point of contact for students and their departments;
• Monitoring student attendance
• Ensuring the smooth enrolment of students on Horizons;
• Supporting examination administration;
• Supporting timetabling and roombooking processes;
• Maintaining the Languages pages of the CLCC website;
• Assisting with promotional events such as Open Days;
• Assisting with the production of publicity materials including print, digital and on-line promotion of modules;
• Supporting lecturers with their use of the virtual learning environment.

Essential requirements

• Educated to degree level or equivalent professional qualifications;
• Experience of working efficiently in a busy administrative environment, ideally within the Higher Education sector;  
• Experience of creating and updating website material using a CMS;
• Knowledge of higher education and its current challenges;
• Excellent organisational skills, with ability to produce work to a consistently high standard within tight deadlines;
• Proactive and flexible, with a proven ability to exercise initiative and creativity to resolve problems;
• Advanced skills in Microsoft Office, in particular Excel;

• Ability to deal professionally and calmly with a variety of people – at all levels of an educational institution, working collaboratively within a team, with creativity and empathy.

Further Information

This is a full-time open-ended post. The College is currently trialling a Work Location Framework until early 2023.  Hybrid working may be considered for this role and the role holder may be expected to work 60% or more of their time onsite, with 40% the minimum time spent onsite.  The opportunity for hybrid working will be discussed at interview.

The College’s terms & conditions provide more information.

Should you require any further details on the role please contact: Claire Stapley (c.stapley@imperial.ac.uk)

Closing date: 15/12/2022

Interviews will take place on 19/12/2022

To apply, visit www.imperial.ac.uk/jobs and search by the job reference PRO00870.

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