IT Team Lead

About IT Services

IT Services at the University of Manchester is a vibrant and fast-moving department, we focus on delivering excellent customer service and quality services for our staff, students and researchers. 

The Team

You’ll join the Teaching, Learning and Student IT team within IT Services. We’re responsible for the management and operational capability of the products offered to staff, students and researchers.

The Role

An opening has arisen to join the Teaching, Learning & Student IT Team, where you will be responsible for leading a high performing team of Developers and Analysts within our Campus Solutions Team. This is a senior role in the IT Leadership Team, reporting directly to the Head of Teaching, Learning & Student IT, required to ensure continued operation of the highly successful lecture capture service, the virtual learning environment and associated teaching and learning applications, and to develop new services to support Academics’ unique technology needs for Teaching and Learning.  The successful candidate will be an excellent communicator, have experience of developing and implementing business proposals and driving innovative products and services. You will have demonstrable experience of leading a software development team and have proven examples of using agile processes. You will also have a solid technical background, with a firm understanding of software engineering, software and systems architecture. The ability to support customers is also essential, with the opportunity to work across a wide customer base throughout the University.

The Person

In addition to the Person Specification criteria detailed in this document, the successful applicant must have the following:

Essential Knowledge in:

• Experience working with or leading teams on large, complex systems (ERP or student administration systems, ideally PeopleSoft, especially Oracle Campus Solutions).
• Experience of systems using a database (ideally Oracle) as an information repository.
• Thorough understanding of SDLC (Software Development Life Cycle) methodologies.
• Understanding of the ITIL service management practices (e.g. incident management, service request management, problem management).
• Good understanding of technical IT issues to enable discussions with internal and external technical specialists.

• Leading and mentoring Developers and Functional Analysts to foster a culture of continuous learning and innovation
• Good communication skills and ability to engage with different types of stakeholder
• Managing budgets

Additionally, desirable knowledge in:

• Knowledge and experience with Oracle PeopleSoft/Campus Solutions
• Experience with Oracle databases

What can you expect in return
Our diverse job opportunities all include a top benefits package that includes many features that are hard to find in the private sector:

• Generous annual leave allowance, including Christmas/New Year closure;
• Pension scheme membership to provide benefits for you and your family;
• Well-being programme with counselling, fitness and leading sports facilities;
• Learning and development opportunities;
• Season ticket loans for public transport;
• Cycle to Work Scheme;
• Workplace nursery scheme;
• Staff recognition schemes;
• Staff discounts on a range of products and services including travel and high street savings.

In fact, there are so many benefits available you can see more of them by clicking HERE

Find out more about our organisation and values:

• IT Services: About us and ITS Practice Charter
• Benefits of working at The University of Manchester

When completing the additional information section of your application, please ensure you make reference to the job description and person specification above, as this will form an integral part of the shortlisting process.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered             

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Sharon Newton

Email: sharon.newton@manchester.ac.uk

General enquiries:

Email: People.Recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.