Receptionist

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

Background

CitySport is the flagship sport and leisure facility for City, University of London. Opening in 2015 we are home to fully equipped cardio and free weights suite, sport England standard sports hall and 5 fitness studio’s hosting a range of fitness and well being classes. As part of City, University of London, our aim is to create a welcoming and community environment for our students whilst supporting our members on their fitness journey.

Responsibilities

You will provide an efficient reception service, maintain high standards of personal presentation and deliver good professional customer care with specific responsibilities for the efficient operation of front of house systems for CitySport.

Person Specification

You will join a small FOH team and be the first point of contact for all visitors and members of a busy leisure facility. This role requires excellent customer service skills, a professional telephone manner, good time management, exceptional organisational skills, and an ability to work under pressure.

Experience of EPOS and leisure management software systems is desirable, together with a confident Microsoft Office skill set.

Shift times vary between 6.30am and 22.30pm weekdays and 07.30am – 20.30pm weekends.

This role is 27 hours per week split over 4 shifts.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 3rd January 2023 at 11:59pm.

Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.

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