CRM Lead

The Directorate of Marketing, Communications and International is seeking to appoint a lead role for the integration, development and management of the University of Suffolk’s new Customer Relationship Management system and the policies and processes around it.

This exciting new role will support UK and international student marketing, recruitment and conversion activities at one of the country’s most modern and innovative universities as it works to build on its profile both nationally and internationally.

About you

Highly experienced in all aspects of CRM marketing and an excellent communicator, with a strong interest in Higher Education, you will build trusting relationships across the Directorate and wider University as an advocate for adopting the new processes and ways of working that CRM enables.

You will be a creative problem solver who will combine your CRM knowledge and experience with strong organisational skills to deliver measurable results against clear targets. 

Evidence-based in your approach you will ensure we optimise use of the CRM to achieve the best return on investment, providing regular updates and evaluation of CRM activities.  

If you feel that you could make a positive contribution within this new opportunity, then we would love to hear from you. Please refer to the full job description for further details on the job responsibilities and requirements.

Closing date: Friday 10 February, 12pm.

We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, campus facilities and services to support staff from different backgrounds. If you share our values and our vision, you will find a home at the University of Suffolk.

Please visit our website to read the full job description and to find details of how to apply www.uos.ac.uk/jobs

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