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Programmes Operations & Quality Assurance Manager

Royal College of Music - Registry

Location: London
Salary: £44,874 to £51,327 Grade 8, per annum
Hours: Full Time, Part Time
Contract Type: Permanent
Placed On: 13th June 2024
Closes: 27th June 2024
Job Ref: 105-24

Interview date: Friday 12 July 2024

Salary: Grade 8, £44,874- £51,327 per annum. Appointments will normally be made to the first point of the grade. If a part-time appointment is made, the postholder will receive a proportion of the full-time salary.

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2024 QS World University Rankings, in which we were ranked as the global top institution for both Music and Performing Arts by Subject.

The RCM wishes to appoint an experienced Programmes Operations & Quality Assurance Manager in a hands-on and varied role managing the college’s taught programmes administration at undergraduate and postgraduate level.  In this student experience-focussed role, the postholder will oversee the Programmes team’s work across the student life cycle, from registration to graduation, including assessment and quality processes in addition to project work.  

Based in the RCM’s small and friendly Registry, this interesting role provides an opportunity to develop experience across the range of student administration, ideal for someone wishing to develop a management career in the HE sector. This is an exciting opportunity to work in an inspirational environment, supporting talented young musicians from around the world.

We are looking for candidates with the following attributes:

  • Significant professional experience of Higher Education programmes administration
  • Experience of working with complex procedures and regulations
  • Excellent organisational skills, the ability to manage a varied workload efficiently and deal with operational issues independently
  • Experience in providing a high standard of service, with excellent written and oral communication skills
  • Practical knowledge of music, preferably of a classical nature

This post is offered on a permanent, full-time (1.0FTE) or part-time (0.8FTE) basis and is immediately available.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

To apply, please complete our

  1. Application form and
  2. Equal Opportunities form (available to download from the RCM website)

and submit in Word or PDF format by email to recruitment@rcm.ac.uk

CVs without an application form will not be accepted.

Please ensure that you include the Job Reference Number when submitting your application.

The RCM is committed to being an equal opportunities employer and to promoting a diverse and inclusive environment for all our staff, students and visitors.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
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