Head of Student Outcomes

Campus/Location: Strand Campus, Bush House

Contact name and email for candidate queries: 

Chinelo Bennett – Associate Director,  Student Transition and Outcomes,

chinelo.bennett@kcl.ac.uk

The Head of Student Outcomes will lead and manage a high performing team to deliver a whole-institution strategy to improve outcomes for underrepresented groups with a focus on closing the attainment gaps, the transition and success of students from underrepresented backgrounds and the continuous development of student leadership programmes. The role will focus on developing faculty specific interventions and implement strategies to improve their outcomes and evaluate effectiveness of different interventions. 

Head of Service and/or Senior Managers have operational responsibility for a defined portfolio of education and student professional services, as:

• A departmental lead within the Students and Education Directorate; or
• Project/programme/departmental lead within an academic faculty; or
• the lead of defined divisional-wide initiatives

Heads of/Senior Managers work within and across teams and functions, engaging with a wide range of colleagues across King’s. They contribute and lead on activities which positively impact the student experience.

This includes ensuring:

• Close working with their Associate Director, and across organisational boundaries, to identify and action opportunities to improve efficiency and consistency of service (or project) delivery
• Efficient resource utilisation and organisation of work resources within their department (or project)
• Proactive engagement with service users and stakeholders to facilitate mutually effective working relationships
• Their department (or project) embeds a culture of service, transparency and continuous improvement

The Head of Student Outcomes will have an understanding of the priorities, cultures and pressures of a research-led university and of academic processes and the structure of the academic year.

The Head of Student Outcomes will be responsible for the strategic planning and development of the work to reduce the attainment gaps and for providing senior operational management for the Student Outcomes team, with line management responsibilities of two managers.

This is an exciting opportunity for candidates looking to implement change and help shape and embed inclusive education at Kings. Candidates should be strategic thinkers with comprehensive experience of leading teams and stakeholder management; a track record of leading successful attainment interventions and an understanding of factors effecting underrepresented student experiences’ and determining student success. 

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time (35 Hours per week), and you will be offered an indefinite contract.

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