Community Support Assistant

Working pattern: Full time, 35 hours per week, predominantly office based with some hybrid working

Location: Sheffield (main campus. 40 Victoria Street, Sheffield, S3 7QB)

Are you interested in working for a team that creates opportunities and helps to change students’ lives? Do you enjoy working collaboratively as part of a team and have a customer-focused approach? Then this could be the perfect role for you!

The Campaigns and Alumni Relations (CAR) department sustains and grows the relationship between the University and our global community of alumni (former students), donors and friends. We’re looking for an enthusiastic team player to join our dynamic and friendly Alumni Relations team. You will be supporting our work to encourage the alumni community to engage with the University and support in whichever way they can.

In this highly collaborative, busy, and varied role, you will provide essential administrative support to the team. From liaising with alumni and colleagues from across the University, to preparing email communications or providing support for events and engagement activities. With a friendly and efficient manner, you will help to ensure that our activities and processes run smoothly.

You’ll be part of a passionate and highly motivated team. You’ll need to be flexible with excellent organisational skills, attention to detail and relationship building skills. Whilst providing excellent customer service is essential to the role. This post will provide a fantastic opportunity for someone wishing to gain experience in a broad range of activities within a busy, customer-facing team.

If this sounds like you, we’d love to hear from you.

Apply now by clicking on the Apply button located near the top left of your screen.

The role is predominantly office based. However, we are committed to enabling our employees to work in a hybrid model with flexibility over when, where and how to achieve the required outputs, in discussion with your manager.

We are also committed to exploring flexible working opportunities which benefit the individual and the University. We want to attract the best people with the right transferable skills and welcome applications from

candidates from diverse backgrounds. More information about equality, diversity and inclusion at the University can be found here.

What we offer:

• 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
• Up to 5 days of paid time off to cover emergency caring responsibilities.
• A commitment to work life balance including, flexible working opportunities and hybrid working where possible.
• A highly competitive pension scheme.
• Discounts at participating shops and cinemas, and a cycle to work scheme.
• A commitment to your development, with programmes, learning modules and mentoring schemes.
• An inclusive and diverse workplace.
• A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.

Further information can be found at www.sheffield.ac.uk/jobs/benefits

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