Business Support Services Manager

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.

We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.

We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

The Business Support Services Managers are key to ensuring that potential and existing Recognised Teaching Centres (RTCs) receive the best possible advice and support to optimise their business by:

• providing effective and efficient integrated business account management for RTCs, interfacing with the full range of UoL governance and business processes.
• supporting growth at RTCs, ensuring the commercial value and performance of the Teaching Centre Recognition Framework, is optimised.
• coordinating with fellow Business Support Services Managers when handling RTC enquiries, to an agreed protocol.
• working closely with the New Business team, UoL Member Institutions and other stakeholders in the planning and delivery of sustained RTC-led growth.

The Business Support Services team will be located in the Global Business Development Directorate in University of London Worldwide.

For a full role profile, please refer to the job description.

Further Information

To be considered for this opportunity, please submit your Covering Letter and CV (by clicking ‘Apply’ at the top of this page) before the closing date at midnight on 26^th August 2024. 

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description. 

Pursuing excellence in education and equal opportunities.

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