Programme Administrator

An excellent opportunity has arisen for a solution-focused, service-oriented Programme Administrator within Academic Services. An exciting opportunity for someone who thrives in an environment and is eager to make a significant impact. This role will require confidence in communication with internal and external stakeholders and attention to detail to maintain processes and regulations for our domestic and international student cohorts both on campus and within our Partnerships portfolio.

This role would be suitable for candidates that have a background in University/Service Sector administration.

The key activities of the role are:

• To undertake administration relating to the student academic experience including induction, enrolment, attendance, assessment, and retention activities.
• Provide excellent customer service to students and other internal and external stakeholders.
• Ensure academic programmes are administered in line with the Academic Regulations and that all relevant activities are completed in line with university processes and within required deadlines.

You

We are particularly interested in candidates who are excited about contributing to the growth and change happening within the University. To succeed in this role, you should have a "can do" solutions-focused approach with a service mindset. Proficiency in the use of MS Office and excellent communication skills, both verbal and written, are essential for effectively engaging with a range of stakeholders. Flexibility, adaptability, and attention to detail are also vital attributes, as you will be expected to manage conflicting requirements and prioritise your work effectively.

The University

The University is focused on providing a first-rate student experience, at the heart of which is a commitment to high quality, research-informed teaching, with degree programmes that prepare our diverse body of students for a successful graduate career.

At Roehampton, we change lives by helping our students to develop the confidence, knowledge, and adaptability they need for a successful graduate career and fulfilling life. Our students are from all over the world.

We have a broad and engaging portfolio of courses across our six academic schools and one Faculty. Our Schools and Faculty are:

• School of Arts, Humanities and Social Sciences
• Faculty of Business and Law
• School of Continuing Education
• School of Education
• School of Life and Health Sciences
• School of Psychology
• School of Sustainable Engineering & Technology

You can find out more about our academic course portfolio here: https://www.roehampton.ac.uk/courses/

We are London’s Campus University, based on a beautiful 54-acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities.

Further information can be found on the job description. If you would like to apply for this excellent opportunity, please click on ‘apply now’ or visit the working at Roehampton pages of our website and search “Programme Administrator”. If you have any specific questions on the role, please contact Gary Gould, Academic Services Manager.

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal-opportunities and ‘disability confident’ employer.

Our full range of benefits are available here.

The closing date for completed applications is: 18 August 2024

It is expected that interviews will be held week commencing 23 August 2024 (in person)

To enable us to respond to the market, we may interview before the closing date, so please don’t hesitate to complete your application.

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