Assistant Manager (Modern Life Cafe)

Salary on appointment will be £22,681 per annum with an annual increment up to £24,533 per annum. 

Enjoy working in the hospitality industry but want a decent work/life balance?

University of East Anglia’s Catering services are seeking a self-motivated Assistant Manager to work in the Modern Life Café (and other catering outlets across UEA when required) at the internationally renowned Sainsbury Centre. Working closely with the Restaurant and Functions Manager, you will provide essential support in both the daily service of the counter-service restaurant, and our conference & banqueting events. 

You will enjoy working in the beautiful glass-fronted restaurant in the Grade II listed gallery, providing high quality service for a range of customers, from our regular coffee and cake art gallery visitors to large scale banqueting events. You will also benefit from a generous annual leave entitlement. 

Is this role for me?

You will communicate with and motivate front line staff; help to improve sales; offer exceptional customer service; enjoy event co-ordination and execution; maintain high standards; comply with all food safety requirements; and promote new initiatives. 

You will need experience in a catering customer facing role; be an excellent team player; possess good IT skills; and be able to communicate successfully with a variety of staff and customers. Some experience in banqueting service is ideal as you will be required to supervise functions and events however full training will be given. 

You will be required to work any five days out of seven, covering mornings, evenings and weekends as the business deems it necessary; a flexible approach to working hours is essential. 

What are the benefits of working for UEA?

As well as working for a business that cares and supports the mental health and wellbeing of their personnel, you will also benefit from: 

• No split shifts
• 34 days annual leave per annum pro rata which includes an equivalent allowance for bank holidays and UEA customary days.
• Family and Work-life balance, considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sports park facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sports park, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

If you meet all the essential requirements of the person specification, and have a love of working in the service industry it would be great to hear from you. For further information about the University of East Anglia’s catering services, please visit https: www.uea.ac.uk/uea-life/campus-life/eat-and-drink.

This full-time role is available immediately on an indefinite basis.

Closing date: 18 August 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality. 

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