Student Wellbeing Adviser

About the Role

This role provides a first point of contact for students experiencing mental health difficulties and to signpost those students to appropriate support from other colleagues within student wellbeing, such as mental health advisers, disability advisers, counsellors and other staff and services at Queen Mary.

The role involves being a first responder where students are experiencing a mental health crisis, where there is risk of serious harm to self or others and in a range of situations where a person’s welfare, legal status, health or safety is imminently at risk. As such, the ability to remain calm and functioning when dealing with people in distress is essential.

About You

The successful candidate will have experience of working with young people in an educational setting. You will have excellent interpersonal skills and have the ability to connect with students from diverse backgrounds, offering guidance and support in a sensitive and professional manner. You will possess a solid understanding of the challenges faced by university students, and are skilled in providing practical advice and emotional support to enhance their overall wellbeing.

About the Department

The Advice and Counselling Service is a multidisciplinary student support service offering counselling and psychological support, mental health support, psychiatry clinics, sexual assault and harassment advice (SAHA) welfare and financial advice and immigration advice. The service is one of the constituent departments of the Student Wellbeing wing of the Student Experience directorate, along with the Disability and Dyslexia Service and Student Life.

The Service currently employs 42 staff equating to approximately 29 FTE, plus a small number of counselling trainees. It has five staff teams: counselling, welfare and international student advice, mental health, SAHA, and frontline services.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, campus facilities and flexible working arrangements.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality

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