Events Adminstrator

Do you have experience in giving brilliant customer service, particularly in event management/coordination? Are you confident managing your own workload, working proactively and collaboratively as part of a team? 

If the answer is yes, then this full-time role of Events Administrator could be ideal.

The Events Administrator will support the Senior Events Coordinator with all administration and client/stakeholder liaison required to ensure the smooth execution of all events, taking the lead on specific projects/events as assigned by the Senior Events Coordinator.

The sales and administration of bed and breakfast accommodation, external and internal meetings, functions and events (on and off campus) in particular maximising revenue opportunities from internal academic and administrative departments and local market including but not limited to meetings, dinner dances, functions and events, ensuring consistently high levels of customer satisfaction.

As Events Administrator your duties will include to:

• Promote and sell the University facilities to event organisers, both internally and externally through regular communication and via a range of media and attendance at relevant trade shows and forums
• Manage the allocation of bedrooms, meeting rooms and catering venues to all clients under your control ensuring that their requirements are met
• Administer the day-to-day internal catering and meeting room bookings. Ensure all departmental cost codes supplied by the booker are correct
• Administer the day-to-day bed and breakfast and Beverley Farmhouse accommodation bookings and availability  

The successful candidate will have:

• GCSE English and Maths (grade C/4 or above) or equivalent
• Experience in front facing customer service, preferably within event coordination
• Experience in administrating web-based B&B booking software
• Excellent written communication skills, with a high level of accuracy and attention to detail
• Brilliant computer skills, in particular Microsoft Office packages
• Excellent interpersonal skills with the confidence and ability to deal with people of all levels both on the telephone and face to face

In return we can offer you:

An open and collaborative working environment and support in your development and wellbeing, along with a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• An excellent pension scheme with generous employer contributions
• On-campus cinema/theatre, sports facilities, library, nursery and food outlets, set among green, open space overlooking the Cathedral
• Study while you work discounts, cycle to work scheme, local business discounts
• On-site parking

Please see the links below to view the full job description and to apply for this post. If you require further information regarding the application process, please contact the People Services Team on peopleserviceshr@kent.ac.uk quoting ref number: CS-323-24

Further details:   

Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels.

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