Systems Administrator & IT Support Specialist

Dates: Open: 30/08/24 - 09:00am

Location: TALL unit, Ewert House, Summertown, Oxford OX2 7DD

Oxford University Department for Continuing Education (OUDCE) is looking for an experienced Systems Administrator and IT Support Specialist for our Technology-Assisted Lifelong Learning (TALL) unit.

About the role

Joining our friendly and highly creative online learning team, you will be responsible for maintaining the servers, systems and applications that support our online course delivery, as well as providing tier three technical support to students, tutors and staff.

You will be the senior administrator of our Virtual Learning Environment, a customised version of Moodle, as well as the infrastructure that supports it. You will be supported by a committed multidisciplinary team.

This is a full-time position, available on a permanent contract. We offer flexible hybrid work options. Most of our team is in the office at least two days a week. You’ll need to be able to attend on-site in the event of any serious outages.

About you

You will have professional experience of installation, management and system administration on Linux and managing a web application or service with large numbers of external users.

You will be experienced in the routine maintenance cycle required to keep production services running safely. It is also important that you are comfortable communicating clearly with non-technical colleagues and end users both verbally and in writing.

This is varied and interesting role and would suit someone who:

• Enjoys working with people
• Is a reliable and dependable “safe pair of hands”
• Is confident supporting a range of IT platforms and services.
• Is vigilant about security and data safety
• Pays attention to detail
• Loves solving problems
• Is adaptable and eager to learn new things

If this sounds like you, we’d love to hear from you!

About us

TALL is an innovative team that designs, produces, maintains and supports online courses across a wide range of disciplines. We create high-quality learning experiences for OUDCE and other departments in the University and undertake research and development in the technology and pedagogy of online learning to support this work. TALL currently has 20 members of staff.

OUDCE provides opportunities for people from a wide variety of backgrounds to benefit from the University’s rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford’s world-class teaching and resources through flexible and inclusive opportunities for study and research.

Colleagues uphold the uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.

What we offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• An excellent contributory pension scheme
• 38 days’ annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.

To make informal enquiries about the post please contact personnel@conted.ox.ac.uk

The closing date for applications is 12 noon on Monday 23^rd September 2024

Interviews will take place Wednesday 9^th October 2024.

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