Senior Administrator (Education) x8 (109669-0924)

Location: University of Warwick Campus, Coventry

Hours: 1.0 FTE x5 positions, 0.5 FTE x1 position, 0.41 FTE x2 positions

About the Role  

For informal enquiries, please contact Bridget Williams (Head of Administration (SELCS)0 at Bridget.M.Williams@warwick.ac.uk.

Are you passionate about supporting educational programs and committed to providing exceptional administrative services? As a Senior Administrator in our School of Education, Learning and Communication Sciences (SELCS), you will play a key role in delivering high-quality administrative support for our undergraduate, postgraduate, apprenticeship, and professional development programs.

In this role, you will work both independently and as part of a collaborative team to manage a variety of tasks including admissions, course administration, and quality assurance processes. You’ll be the point of contact for students, staff, and external partners, ensuring that all inquiries are handled efficiently and with the highest level of customer service. You’ll also contribute to continuous improvement initiatives, helping to refine and implement new processes and systems.

If you are organized, proactive, and eager to make a difference in the educational experiences of our students, we encourage you to apply.

About You  

The ideal candidate will have significant experience in an administrative role within a busy, customer-focused environment. You should be confident in handling confidential matters with discretion and possess strong written and verbal communication skills. Your IT skills will be essential, including proficiency in Excel, Word, and Outlook.

We are looking for someone who understands the importance of the student experience and can relate to individuals from diverse backgrounds with courtesy and professionalism. You should be able to manage multiple tasks simultaneously, prioritize effectively, and work both independently and as part of a team.

A background in university administration and familiarity with systems such as SITS, Moodle, or e-vision would be an advantage, although not essential.

For further information regarding the skills required for this role please see the personal specification section of the attached job description.

CLOSING DATE: Tuesday 17 September 2024 at 11.55 pm

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

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