Senior Information Coordinator

Could you help our students achieve careers and jobs they love?

The Careers Centre at the University of Reading is seeking a Senior Information Coordinator to work in our busy team. You will play a key role in the Careers Information and Events team, leading on information management and operational procedures. The role leads our reception services, ensuring an outstanding customer experience for students and employers. They also support the promotion of Careers’ key messages to students. You will be detail-orientated and be confident developing and implementing systems and processes and be motivated to deliver the highest standards of service for our students and stakeholders.

You will line manage one staff member as well as supervising others and work closely with the Head of Careers Information and Events. Please take a look at the full job description for a comprehensive list of duties.

You will have:

• proven communication skills gained through a customer-facing role or similar
• excellent administrative and organisational skills
• knowledge of Content and/or Information Management Systems
• knowledge of Customer Relations Management systems.
• experience in a busy, customer focussed environment.
• experience of line managing or supervising staff.
• commitment to diversity and inclusion.

Interview Date:10th October 2024

Contact Name: Jacqui Payne
Contact Job Title: Head of Careers Information and Events
Contact Email address: jy905299@reading.ac.uk

Alternative Contact Name: Louise Thomas-Burt
Alternative Contact Job Title: Data and Systems Manager
Alternative Contact Email address: l.e.thomas-burt@reading.ac.uk

If the successful candidate already holds a Skilled Worker Visa sponsored by another organisation and it was issued before the 4th April 2024, by reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website. 

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a leading LGBT+ rights organisation. We are also a Disability Confident Level 1 employer. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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