Quality Support Officer

Be part of the continuing development of effective learning and assessments in a leading UK Business School.  We are currently looking for an enthusiastic and efficient administrator for a key role in the highly successful University of Bath’s School of Management.  

About the role

This role is essential to support the learning experience of our students. Based in the Quality Office, you will support quality enhancement and assurance of the School’s courses of study, acting as the secretary to decision-making committees and ensuring compliance to procedures. You will work closely with a wide range of colleagues, within the School and across the University, for whom learning and teaching matters are key concerns.  

Your responsibilities will include:

• Promoting policy and procedural compliance, advising colleagues on the quality of all documentation
• Operation of academic quality assurance, leading on implementation of procedures and compliance
• Maintaining quality guidance information including training staff and scheduling activities

This is a busy and varied role which requires you to communicate persuasively and tactfully with academic staff, to ensure cooperation and compliance with milestones in the academic year.  

We work in a hybrid model, consisting of a mix of on-campus presence and remote working.

For an informal discussion, please contact:

Kay Elliott, Assistant Registrar (School) on mnske@bath.ac.uk,

however please ensure your application is submitted through our website.

About you

Our ideal candidate will have:

• experience of working in an administrative environment with demonstrable responsibility for supporting committee decision making
• the ability to work to tight deadlines on your own initiative
• the ability to learn new systems and procedures rapidly
• excellent organisational skills
• tenacity in completing tasks
• the ability to establish effective working relationships with colleagues
• the ability to interpret and apply complex information

If you enjoy working in a structured way, whilst helping others to know where to source solutions, please apply. 

What we can offer you:

• a very generous employer contributory pension scheme
• generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
• an excellent reward package that recognises the talents of our diverse workforce
• a wide range of personal and professional development opportunities
• a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

Find out more about our benefits.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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