Academic Quality and Programme Development Assistant

Location: Singleton Campus, Swansea

About The Role

This is a Fixed Term role until July 2025 working full-time.

The Academic Quality Team are responsible for delivering a high-quality service, coordinating, leading and delivering professional support and management services.

As an Academic Quality and Programme Development Assistant you will receive training on all relevant systems and procedures and work in accordance with all University regulations, ordinances, policies and procedures, governance and constitutional frameworks, seeking guidance from your line manager where appropriate.

This role will suit applicants who are highly organised, proactive, with a strong eye for detail and able to multi-task and work to tight deadlines, anticipating problems which may arise. The role will involve working closely with a range of academic and professional service staff from across the Faculty and University. The ability to form effective working relationships and gain an understanding of academic programmes and regulations is essential.

Typical tasks within the remit of the role holder will include scheduling and supporting meetings, working closely with committee members and producing minutes to a high standard; monitoring Outlook email boxes and receiving telephone enquiries; providing cross cover for the other Assistants in the Team when required, updating and uploading documentation utilising a variety of internal systems and supporting the Student Cases function.

The successful candidate will be fully conversant with a range of Microsoft packages (Word, Excel, Teams) and will receive training on other systems such as the University intranet and Canvas hub.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

Closing Date: 22 September 2024

Interview Date: 3 October 2024

Informal Enquiries

•  Petra Roach p.m.roach@swansea.ac.uk
•  Nicola Rees n.j.rees@swansea.ac.uk 

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