Projects & Operations Manager

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2024 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for the three successive years, while Music is a new subject introduced to the rankings this year.

The RCM is seeking to engage a Projects & Operations Manager and will play a key role in supporting and leading on the review, development, implementation and management of a wide range of projects as well as Estates and FM policies, procedures and functions. The Projects & Operations Manager directly line-manages House Manager and Box Office Supervisor, acting as a key point of contact for appropriate internal and external stakeholders.

Candidates will need to demonstrate:

• Experience in project management and estates operations
• Background in visitor engagement providing costumer service such as box office, front of house services
• A positive and proactive attitude, and quick to respond to requests
• The ability to work as part of a busy team
• The ability to make considered decisions and, where necessary, take emergency action
• Confidence in report writing, data analysis and active management of project work and contractors

This role is offered on a permanent, full-time basis and is immediately available.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format to the Recruitment team at recruitment@rcm.ac.uk.

CVs without an application form will not be accepted. Please ensure that you include the Job Reference Number when submitting your application.

The RCM is committed to being an equal opportunities employer and to promoting a diverse and inclusive environment for all our staff, students and visitors.

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