Senior Training Manager Great Service Programme

About the role

The ‘Great Service’ Programme is one of Imperial’s key strategic initiatives; helping to deliver a world-class professional service to support the University’s word-renowned education and research activities. Specifically, the programme will implement a new system (Oracle Fusion) to deliver a range of improvements across HR, Procurement, Finance and Research Administration. This will include an improved user experience, simplified and consistent processes and data-informed decision making.

As the Senior Training Manager for the Great Service Programme, you will be enabling the effective adoption of the Oracle Fusion system by users across the University.

What you would be doing

You will lead on the strategy, development and delivery of a range of tailored training programmes, ensuring that oracle Fusion users gain the necessary competencies to leverage the system’s capabilities, enhance their operational effectiveness and thereby support the delivery of a world class professional service.

In addition to the programme, you will also share best practice in innovative methods of training strategy, delivery and evaluation to improve knowledge and capabilities across the University. Your efforts will foster a culture of continuous improvement and empower the university community to thrive in a digitally enabled environment.

What we are looking for

You will:

• have in depth knowledge of best practice training strategies, methods and tools, including e-learning platforms,
• bring a wealth of experience designing and delivering impactful training strategies and plans, particularly relating to large-scale system implementations,
• be able to work effectively across multiple teams to make the best use of resources both within and outside the University, and
• be able to monitor and evaluate the effectiveness of training programmes using a variety of means.

Having knowledge of Oracle Fusion, Oracle Guided Learning and / or experience of delivering training on Oracle Fusion functionality would also be highly desirable.

What we can offer you

This role provides you with the opportunity to work at a world-leading institution on a strategically important programme. You will be joining a well-resourced, highly motivated and supportive programme team that works together to deliver its objectives. In addition, you will:

• benefit from a sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes),
• get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities, a cycle-to-work scheme and interest-free season ticket loan schemes for travel, and
• be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further information

For any inquiries please reach out to Zoe Cheung: z.cheung@imperial.ac.uk

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