Senior Administrator

The University of Southampton’s iSolutions Administration Team is seeking someone passionate about delivering excellent customer experiences and helping others. The ideal candidate should enjoy working in a dynamic, fast-paced environment, solving problems, and be a good communicator with empathy and patience. 

About the Role 

Joining the iSolutions directorate at the University of Southampton offers an exciting opportunity. In this role, you will work within the Administration team to provide high-quality, flexible administrative services to both internal and external customers. The position is fast-paced and varied, with each day presenting new challenges. 

What you’ll do  

• Provide diverse and flexible administrative support to iSolutions and its Senior Leadership team as needed. 
• Manage and organise events, including booking venues, liaising with appropriate key stakeholder groups, and managing hospitality and visitor arrangements. 
• Maintain internal databases, directories, and data. 
• Book travel arrangements, conferences, or training for iSolutions staff 
• Regularly review and improve internal administrative procedures and processes to ensure they are efficient and fit for purpose, implementing agreed changes as needed. 
• Provide confidential administrative services, including diary coordination, meeting arrangements, minute-taking, addressing enquiries, and drafting and issuing documentation, while attending meetings as needed. 
• Administer Business World financial processes and support management with budget monitoring processes. 
• Manage internal recharging processes in consultation with the Finance Business Partner. 
• Process invoices and orders, raise requisitions, liaise with Finance, and work within financial regulations. 
• Manage HR processes and procedures with the HR Business Partner to ensure compliance with University or Departmental policies and systems, maintaining accurate records as appropriate. 
• Provision of initial guidance on HR processes and queries to managers and staff  
• Monitoring and tracking of probation and appraisal processes 
• Administer Staff Achievement Awards, Long Service Awards and other similar activities 
• Manage office supplies and equipment, anticipating requirements for new staff, including stationery, keys, furniture, telephony, passes etc. 

What you’ll bring  

• Able to plan and prioritise a range of standard and non-standard work activities and effectively meet deadlines.  
• Financial administration/budget monitoring experience  
• The integrity required to work with both commercially sensitive and personally identifiable information. 
• Able to deal with sensitive information confidentially. 
• Ability to prepare and present written and/or verbal information clearly and concisely to students and staff. 

The University of Southampton is a research-driven institution, home to some of the world’s leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the University’s IT support service, and its 280+ staff members support the delivery of the University’s research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better.i 

The University of Southampton promotes a healthy work-life balance with a generous holiday allowance (20+ days), a defined benefit pension, flexible working hours, generous parental leave, and childcare provisions. For more information on our benefits, please visit our human resources pages.

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